In this notice, ‘we’ and ‘us’ refers to Nkuku Limited and ‘Site’ refers to trade.nkuku.com
By visiting our Site you are accepting to the practices described in this notice.
This notice, along with our terms and conditions, sets out the basis on which any personal data we collect from you will be processed by us.
We hope that the information provided answers any questions you may have but if not, please do get in touch with us at:
Data Protection Representative, Nkuku Limited, Lower Tweed Mill, Dartington Totnes, Devon, TQ9 6JB
For the purpose of the Data Protection Act 1998 and the GDPR Nkuku Limited is the data controller.
Personal data is information relating to an identified or identifiable person.
The personal data we process includes your name, delivery/billing address, date of birth, email address and phone number, financial and credit card information. You may give us your personal information by filling in forms on our Site or by corresponding with us by phone, in-store, by email or otherwise. This includes information you provide when you register to use our Site, subscribe to our service, search for a product, place an order on our Site, participate in discussion boards or other social media functions on our Site, enter a competition, promotion or survey and when you report a problem with our Site.
We collect information about your interaction with our services and your communications with us. This can be information we receive from devices (including mobile devices) you use when you access our services. This information could include:
We use the information you give to us:
We may also use the information to pursue our legitimate interests where your rights and freedoms do not outweigh these interests. This includes to:
Our data retention policy is dictated by data protection laws and we will not keep your data for longer than is necessary.
We will keep your data inside our organisation except where disclosure is required or permitted by law or when we use third party service providers to supply and support our business services, such as:
Sometimes the data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA “) including but not limited to transaction processing and fraud prevention. It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, and the provision of support services.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
Your rights under the GDPR are as follows;
To ask for your information to be amended, please contact our Customer Care team by email email@example.com
As outlined above, you have the right to request a copy of the information that we hold on you. To ask for your information, please contact us in writing at:
Data Protection Representative, Nkuku Limited, Lower Tweed Mill, Shinners Bridge, Dartington, Totnes, Devon, TQ9 6JB or by email firstname.lastname@example.org
You have the right to complain about the processing of your personal data. To do this please use the contact details given above. If we are unable to resolve the issue you have the right to complain to the Information Commissioners Office.